Client
Anco Turf
Service
eCommerce, Search Engine Marketing, Search Engine Optimisation, Social Media, Social Ads
Proof
- WordPress WooCommerce
- API Integrations
- Custom Coding
Problem
Anco Turf is the market leader in supplying turf to both commercial and private home-owners. Anco Turf wanted to embrace online sales and become the first turf supplier in Australia to offer an eCommerce solution.
The website needed to not only allow customers to purchase turf online but provide a source of information to those looking to install turf in their home.
Strategy
Our strategy began with conducting research on the main target market which was young homeowners. Our research discovered that customers were finding it difficult to calculate the amount of turf they needed to buy. Customers were also happy to buy turf online, however there was no current facility to do so.
Our goal therefore was to provide a high quality website that would allow customers to calculate their turf and purchase it online. The solution needed to include API integrations for shipping providers as well as multiple payment gateways.
Outcome
Anco Turf’s business has been transformed to an online turf powerhouse.  Exceptional online sales are being driven by an excellent user experience, easy to use turf calculator and a simple eCommerce process for customers.
The Numbers
703%
Sales Over Target For Online Sales
85%
Increase in Trade Customer Requests
121%
Reduction In Staff Taking Phone Orders
80%
Increase In Positive Reviews
"The overall customer experience has been greatly improved which helped all aspects of our business. We can unequivocally say we made the right move going with Sharp Instincts."
Business Owner